Bluebird is an app that trains the sales people to listen carefully to their clients and find their hidden needs. Finding those will lead to better sales. The app is designed so that the users can quickly use it between client meetings and while commuting.
In Bluebird the players get trained through client cases, based on real life situations. The fictional client will tell their story through an audio fragment. Based on that, the user has to prioritize all the topics that were mentioned during this ‘call’. From there on the user has to anticipate the conversation by asking the most valuable questions.
In the end the player gets feedback based on their input throughout the game. This feedback includes information on how their questions tap in on the customer’s feelings and needs. This way the player gets new insights and can improve their way of working.