About me
I am a social, driven and proactive worker with a great sense of responsibility. In everything I do, happiness is central – that of my team, the customer and my environment. Whether I’m cleaning, selling or conducting interviews, I work accurately, think along and bring structure and enthusiasm. Thanks to my flexibility and experience, including as an entrepreneur, I am quickly deployable and effortlessly add value in any work environment.
My study history
Interaction Design
HKU, Utrecht (NL)
2016 – 2021
Art & Design
UNSW, Sydney (AUS)
2018 – Exchange program
Graphic Design
ROC de Maere,
Enschede (NL)
2011 – 2015
My skills
Practical Skills
Customer-oriented work (service and sales)
Lead generation
Client relationship management
Making Phone Calls / Call Center Experience
Administration and planning
Content Creation
Graphic Design
Web Design
Interaction Design
Public speaking / Presenting.
Soft Skills
Socially and communicatively strong
Proactive and solution oriented
Accurate and structured
Enthusiastic and entrepreneurial
Flexibly employable and quickly settled in
Software
Khoros
Sprinklr
SalesForce
Adobe Creative Suite
WordPress
Elementor
Wix
Languages
Dutch – mother tongue
English – fluent
Work experience
Streamer & Content Creator
Selfemployed (@FristiStreams)
Jul. 2022 – now
This is my own channel, which I am growing on Twitch, Youtube, Instagram and Youtube.
I create gaming-focused content with an emphasis on fun, connection, and community. Through streaming and social media, I aim to build a positive, inclusive environment where happiness and authenticity are at the core of everything I do.
Customer Care Specialist & E-promoter(sales)
Teleperformance
Jul. 2024 – Oct. 2024
Project: Samsung Benelux
WFH position in a specialist role within a small team. Besides customer support I was one of the two daily e-promoters for the Benelux, focusing on HHP and IT products.
Social Interaction Designer | Public Speaker | Webdesigner
Founder – ditisnadine.nl
Feb. 2021 – Jun. 2024
Had my own business focused on interaction design with an emphasis on emotional impact and user happiness. I combined design research, crafting, testing, and digital tools to create meaningful experiences for diverse audiences. As “The Happy Maker”, I specialized in social design, behavior change, and UX, always aiming to uncover the real needs behind the question.
Digital Designer
Hendriks & Markvoort
Jan. 2024 – Jun. 2024
Jan. 2014 – Jun. 2014
Worked within a small creative team on digital designs, with direct responsibility for client contact and relationship management. Represented the company at trade shows to network and actively acquire new clients.
Web developer
Spies Creations
Jan. 2022 – nov. 2022
Graphic design – Web design – Web development – Customer service – Sales
Web Development Consultant
Gravity Technology & Media
Jul. 2024 – Oct. 2024
Web design – Web development – Customer Service
Lead Generator
SalesValue
Sep. 2020 – Dec. 2021
Telecommunications services for KPN Een- Customer service – Sales – Lead generation
If you'd like to know more about any of these jobs, or want to know more about jobs I've had before 2021 (See LinkedIn for more information),
feel free to reach out!
References available for every function upon request.
